Privacy policy

Rad Frames is a privately owned design and development studio based in Rome, Italy. Our website is radframes.com and you can reach us at hello@radframes.com. For data protection matters, contact us at legal@radframes.com.

We collect data in two ways:

• Data you provide — Your name, email address, phone number, and any project details you share when you contact us.
• Data collected automatically — Basic server logs including IP address, browser type, referring URL, and pages visited.
• Cookies and tracking — We use a small number of cookies for site functionality and privacy-respecting analytics.

• To respond to you — When you reach out, we use your contact details to reply and discuss your project.
• To improve the site — Aggregated, anonymised analytics help us understand what content is useful.
• To comply with legal obligations — We may retain records where required by law.

We do not sell, rent, or share your personal data with third parties for marketing purposes — ever.

Rad Frames operates under Italian and EU data protection law. If you are located in the European Economic Area, we rely on the following legal bases:

• Consent — for cookies and marketing communications.
• Legitimate interests — for analytics and site security.
• Contract — when processing data to deliver a service you have requested.
• Legal obligation — when required to retain data under Italian or EU law.

We keep inquiry data for up to 24 months unless you ask us to delete it sooner, or unless we are legally required to keep it longer. Analytics data is retained in aggregate form only.

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise any of these rights, email us at legal@radframes.com and we will respond within 30 days.

We use Google Analytics to understand how visitors use our site. Google Analytics collects anonymised data about page views and site interactions; you can learn more about Google's practices at policies.google.com/privacy. We may also use email service providers to respond to inquiries. These providers are bound by their own privacy policies and data processing agreements. We do not use third-party advertising networks or sell data to data brokers.

Rad Frames is subject to Italian and European Union data protection law. If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) at gpdp.it, or with the supervisory authority in your country of residence.

We use reasonable technical and organisational measures to protect your data. No method of transmission over the internet is 100% secure, but we take this responsibility seriously.

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top.

If you have questions about this policy, email us at legal@radframes.com